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About us

Starting Chahal Haven was no easy feat. We faced countless challenges along the way — from sourcing the right products to understanding the unique needs of our customers. The road was long and full of obstacles, but our commitment to providing quality kept us going. We spent endless hours researching, testing, and refining our offerings, determined to overcome every setback. The struggle was real, but it was worth it, as we are now proud to bring you carefully selected products that we believe will truly make a difference in your life.

F&Q

How to track my order?

You can track your order from here

How to cancel order?

To cancel your, contact us on support@chahalhaven.com with your order details.

My item arrived damaged or defective. What should I do?

We’re sorry to hear that! Please contact our customer support team within 3 days with a photo of the damaged or defective product, and we will resolve the issue by offering a refund, replacement, or exchange.

How can I return or exchange an item?

If you are not satisfied with your purchase, you can return or exchange it within 3 days. Please visit our returns page for more information and to request a return or exchange contact our customer support team.

Are the colors shown on the website accurate?

We try to represent our products as accurately as possible. However, due to differences in monitor settings, the colors of products may appear slightly different in person.

What should I do if my payment failed, but the amount was still deducted from my account?

If the funds have been deducted but you didn’t receive a confirmation email or order, please reach out to our customer support team immediately. We will investigate the issue and ensure your payment is processed correctly or refunded.